Loan Officer Assistant
Employment Type
Full-Time
This is a front line sales support role in which there will be direct communication with Clients, Realtors and our Loan Officers. The role requires an extremely outgoing personality with the ability to self-motivate toward results. Key attributes to success are the ability to multi-task, time manage, precise verbal and written communication skills and a working knowledge of all major investors and their guidelines.
Duties and Responsibilities:
- Track and manage new leads and follows up on referral business using lead management system.
- Have initial discovery call with new clients on warm leads
- Send out request to client for loan application and documents needed to pre-approve a purchase loan and/or finalize a refinance loan.
- Run credit report and review all documentation – including the accurate calculation of income for all types of borrowers on FHA, VA, Conventional and other loan programs.
- Determine best financing options and communicate pre-approval decisions to clients and Realtors, including discussing rates and terms. This involves pricing and locking loans.
- Disclose and submit complete files to processing based on investor guidelines.
- Maintain constant communication with referral partners, clients and management
Prioritize and monitor daily workflow in order to ensure all leads are being worked on in accordance with company's timeline expectations.
- Work additional hours as needed.
- Assume responsibility and ownership of the leads in your personal pipeline.
- Stay current on all investor guidelines and program changes.
Basic Qualifications:
- NMLS License Preferred
- FHA/ VA experience strongly preferred.
- Current knowledge of federal and state disclosure guidelines.
- Proficiency with MS Word, MS Excel, Adobe, Desktop Underwriter and Loan Prospector.
- Technology savvy- proficient in Microsoft Outlook, Office Suite, Desktop Underwriter and Loan Prospector. Current familiarity with Encompass 360 is a plus.
- Ability to learn new systems quickly.
- Advanced ability to analyze complex tax returns to accurately calculate income for all types of borrowers.
- Demonstrate high volume productivity.
- Must be detail oriented organized and work efficiently under pressure.
- Must be a team player and work well with both Sales and Operations Staff providing utmost levels of customer service and an open line of communication.
- Strong analytical skills.
- Excellent verbal and written communication skills with a strong desire to help build relationships with Realtors and Borrowers
- Ability to problem solve and work independently
- Ability to multi-task effectively.
- Positive attitude and self-motivation are critical.
email your Resume and Cover Letter telling us why you want this job: Tom@KesslerHomeLoans.com
Kessler Real Estate Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.